Parker + Stone's - Booking Policy.
Parker & Stone's - Booking Policy.
There is free parking at the front of the studio, DO NOT park behind the studio as this is private parking and the gates lock automatically and you will not be able to exit the private car park.
Please make sure you lock the door while you are in the studio, we have had people walk in while people are using the space.
KEYS: You can ONLY ACCESS THE STUDIO VIA THE FRONT DOOR - You will receive your key access within 48 hours of your booking you will receive an email or text message with regards to your accessing the studio.
You will not be able to lock the door after this period so we ask that you are out on time to avoid this happening.
Please do NOT park out the back of the studio unless you have pre-approval, this is private property and your vehicle will be locked in behind the gates or towed away. If the Parker & Stone team is required to come to open the gates there is a $200 fee.
If the studio is left unlocked there is a $200 fee (Please check the front & back door)
The studio must be clean & tidy (how you find it) there is a $75 fee. Please note booking is back to back, the person after you should not have to put things back or clear up after you!
Please help yourself to drink or a snack, of course, if it's labeled please don't eat! Please put all your rubbish in the bins provided.
Wifi is available, it is the black box locked in the kitchen on the wall, the password is underneath the box.
DO NOT REMOVE THE POWER TO THE INTERNET. This is connected to the door lock.
Air Con - To use the air con make sure the back of it is as close as possible to the roller shutter. The roller shutter must be lifted to the minimum red line as it uses fresh air. For cool air push the "cool" button, it should show a snowflake on the screen. It will sound like it has turned off but give it a few minutes to connect up. Any issues please call Jana 0438 991 455 or Rachael 0423 632 041
Feel free to use the staircase but please do not use the top level as this is off-limits.
Backdrops - Please feel free to use our colour backdrops (paper or material) and our stands, they can be found under the staircase but please pack these down at the end of your session. If they are left out there is a $50 fee.
If you feel the paper backdrop is too dirty to work with PLEASE call Jana 0438 991 455 or Rachael 0423 632 041 before doing anything otherwise you will be charged.
In the unlikely event that equipment is damaged and left in a usable state, you will be held accountable for the following costs:
Studio left unlocked: $200
Paperback drops (ripped/ damaged beyond use): $40 (if the whole roll is damaged the fee is $250)
Backdrop stand damaged $200
Studio lighting (per light): $1000
Per plant: $75
Chairs/ stool each : $75
Mirrors: $250 (each)
Large gold mirror $1500
Clothing or jewellery per item: $75
Tripods each: $200
Stands each: $200
Triggers each: $150
Power cords: $75
Aircon/heater left on or damaged: $300
Of course, we will assess cases individually and strive to work collaboratively with you throughout any incident.
Unfortunately Parker + Stone can not offer any refunds, booking can be either re-booked or you will receive a credit note valid for 3 months. Any changes must be made 24 hours before your booking otherwise you will incur the full fee of your booking. This must be confirmed via phone call, text or email. Please note we do not check emails or text messages outside of Mon - Fri 9am - 5pm.
We cannot stress enough how available we are to be contacted whilst you are hiring the studio.
Any issues, however small they are, please let us know as soon as possible so we can prevent damage/ensure your experience is a good one. Even if you are not sure let us know. We would rather be told 5 times than not at all.
Please note you will be under video surveillance at all times.
If you have any issues or questions please feel free to text, call or email.
Jana: 0499 472 305
Rachael: 0423 632 041
(Please enjoy our cubed furniture that has been supplied to us by Pern Designs, please note they may share your images on their social media, feel free to tag them)